FAQs ( Frequently Asked Questions )

Do you ship internationally?  
Yes! We ship worldwide — including the US, Canada, UK, EU and more.

How long does shipping take?  
Shipping usually takes 15–25 business days, depending on your location.  
Please note that delivery times may vary due to customs or local postal services.

Can I track my order?  
Yes, once your order is shipped, you’ll receive a tracking number via email so you can follow your package.

What payment methods do you accept?  
We accept:
- Visa  
- MasterCard  
- Apple Pay  
- American Express

Need more help?  
If you have any questions or concerns, just email us at [vitraelstore@gmail.com](mailto:vitraelstore@gmail.com).  
We’ll get back to you as soon as possible!